Awards & Accolades

HYUNDAI MODELS EARN HIGH MARKS IN J.D. POWER INITIAL QUALITY STUDY

Hyundai Accent and Azera Receive J.D. Power Initial Quality Awards

  • Company achieves third-place industry ranking; second among non-premium brands
  • Accent and Azera rank highest in their segments
  • Tucson, Elantra, Veloster and Genesis rank in the top three in their segments

FOUNTAIN VALLEY, Calif., June 22, 2016 - Hyundai ranked third among all brands in the J.D. Power 2016 U.S. Initial Quality StudySM (IQS) and second among non-premium automakers in the study released today. Additionally, J.D. Power awarded both the Accent in the small car segment and Azera in the large car segment with the highest initial quality honors.

"Hyundai remains steadfastly committed to delivering owners of its products exceptional, quality vehicles," said Frank Ferrara, executive vice president, customer satisfaction, Hyundai Motor America. "We take the improvement of quality on our existing models seriously, and also launch new vehicles with the highest quality right out of the gate. It is important to keep our customers happy with their vehicles. It starts with quality and continues with education on how to use their vehicle's many features. Results like these demonstrate how well we connect with our customers on every level."

IQS, now in its 30th year, serves as the industry benchmark for new-vehicle quality measured at 90 days of ownership. According to the study, Accent and Azera owners reported fewer problems with their vehicles than any other small or large car, respectively.

"Both small and large cars are popular vehicles on the road today and extremely important to us. In fact, most automakers compete in these vehicle classes. As a result consumers pick from many different choices," said Mircea Gradu, executive director, engineering and quality, Hyundai Motor America. "Both the Accent and Azera ranked highest in their crowded segments for high quality, which provides owners peace of mind for this important financial purchase."

HYUNDAI MODELS EARN HIGH MARKS IN J.D. POWER INITIAL QUALITY STUDY

Hyundai CEO & President, Dave Zuchowski (left) and Executive Vice President of Customer Satisfaction, Frank Ferrara, flank Robert Mansfield, Sr. Director, Global Automotive at J.D. Power, with awards for Hyundai Azera as Highest Ranked Large Car in Initial Quality and Hyundai Accent as Highest Ranked Small Car in Initial Quality for 2016.

In total, six Hyundai models ranked in the top three in their segments. In addition to the awards for Accent and Azera, the Tucson (second), Veloster (third), Elantra (third) and Genesis (third) rank near the top in their segments. The Hyundai overall score was 92 problems per 100 vehicles, 13 fewer problems than the industry average and 3 fewer problems than last year.






The 2016 IQS is based on responses from more than 80,000 purchasers and lessees of new 2016 model-year vehicles surveyed after 90 days of ownership. The study uses a 233-question survey designed to provide manufacturers with information to facilitate the identification of problems and drive product improvement. 


HYUNDAI MOTOR AMERICA
Hyundai Motor America, headquartered in Fountain Valley, Calif., is a subsidiary of Hyundai Motor Co. of Korea. Hyundai vehicles are distributed throughout the United States by Hyundai Motor America and are sold and serviced through more than 830 dealerships nationwide. All Hyundai vehicles sold in the U.S. are covered by the Hyundai Assurance program, which includes the 5-year/60,000-mile fully transferable new vehicle limited warranty, Hyundai's 10-year/100,000-mile powertrain limited warranty and five years of complimentary Roadside Assistance. Hyundai Blue Link Connected Care provides owners of Hyundai models equipped with the Blue Link telematics system with proactive safety and car care services complimentary for one year with enrollment. These services include Automatic Collision Notification, Enhanced Roadside Assistance, Vehicle Diagnostic Alert, Monthly Vehicle Health Report and In-Vehicle Service Scheduling.


Awards & Accolades

How a revolution in quality takes shape…and pays off

Since its inception in Canada in 1983, Hyundai has been known for building affordable cars that offer great value. Equally important is our unwavering commitment to quality, and this commitment has been paying off with Hyundai winning award after award from consumers and critics alike for the quality of its vehicles. In fact, Hyundai now consistently ranks among the industry's top performing automakers in product quality.

But don't just listen to what we have to say. See what the experts think…

Recent Awards

2015 Genesis - Top Safety Pick+ - Insurance Institute for Highway Safety (IIHS)

2014 Santa Fe - 2014 Top Pick, SUV/Crossover Category - Autos.ca

2014 Elantra - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2014 Elantra - 5-Star Overall Crash Safety Rating - National Highway Traffic Safety Administration (NHTSA)

2014 Elantra GT - 5-Star Overall Crash Safety Rating - National Highway Traffic Safety Administration (NHTSA)

2014 Santa Fe Sport - 5-Star Overall Crash Safety Rating - National Highway Traffic Safety Administration (NHTSA)

2014 Sonata - 5-Star Overall Crash Safety Rating - National Highway Traffic Safety Administration (NHTSA)

2014 Sonata Hybrid - 5-Star Overall Crash Safety Rating - National Highway Traffic Safety Administration (NHTSA)

2013 Genesis - Highest ranked midsize premium car in initial quality - J.D. Power

2013 Elantra - Total Value Award, Small Car - Strategic Vision

2013 Equus - Total Value Award, Luxury Car - Strategic Vision

2013 Genesis Coupe - Total Value Award, Premium Coupe - Strategic Vision

2013 Sonata - Total Value Award, Mid-Size Car - Strategic Vision

2013 Genesis - Best Retained Value Award, Full-Size Car - Canadian Black Book

2013 Santa Fe Sport 2.0T -2013 Canadian Utility Vehicle of the Year - Automobile Journalists Association of Canada (AJAC)

2013 Elantra GT - Best New Small Car (over $21,000) - Automobile Journalists Association of Canada (AJAC)

2013 Santa Fe Sport 2.0T - Best New SUV ($35,000-$60,000) - Automobile Journalists Association of Canada (AJAC)

2013 Santa Fe Sport - One of the 10 Best Interiors - Ward's

2013 Elantra - Top Safety Pick+ - Insurance Institute for Highway Safety (IIHS)

2013 Equus - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2013 Genesis - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2013 Santa Fe Sport - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2013 Tucson - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2013 Elantra - 5-Star Overall Crash Safety Rating - National Highway Traffic Safety Administration (NHTSA)

2013 Elantra GT - 5-Star Overall Crash Safety Rating - National Highway Traffic Safety Administration (NHTSA)

2013 Sonata - 5-Star Overall Crash Safety Rating - National Highway Traffic Safety Administration (NHTSA)

2013 Sonata Hybrid - 5-Star Overall Crash Safety Rating - National Highway Traffic Safety Administration (NHTSA)

2013 Santa Fe Sport - 5-Star Overall Crash Safety Rating - National Highway Traffic Safety Administration (NHTSA)

2013 Elantra - Top Pick, Compacts - Autos.ca

2013 Santa Fe Sport - Top Pick, CUV/SUV Low - Autos.ca

2013 Accent -2013 Subcompact Car of the Year - Auto123.com

2013 Elantra -2013 Compact Car of the Year - Auto123.com

2013 Santa Fe Sport -2013 Compact Utility Vehicle of the Year - Auto123.com

2012 Accent -One of the 10 Best Interiors - Ward's

2012 Elantra - 2012 North American Car of the Year - North American Car of the Year (NACOTY)

2012 Elantra - Canadian Car of the Year - Automobile Journalists Association of Canada (AJAC)

2012 Veloster - Best New Design - Automobile Journalists Association of Canada (AJAC)

2012 Accent - Best New Small Car under $21,000 - Automobile Journalists Association of Canada (AJAC)

2012 Elantra - Best New Small Car over $21,000 - Automobile Journalists Association of Canada (AJAC)

2012 Veloster - Best New Sports/Performance Car under $50,000 - Automobile Journalists Association of Canada (AJAC)

2012 Elantra - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2012 Equus - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2012 Genesis - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2012 Santa Fe - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2012 Sonata - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2012 Tucson - Top Safety Pick - Insurance Institute for Highway Safety (IIHS)

2012 Accent - 2012 Subcompact Car of the Year - Auto123.com

2012 Elantra - 2012 Compact Car of the Year - Auto123.com